Which information will help us to solve your problem?

If you have questions or a problem regarding your KYC process, please use the feedback widget on fundrs.app.

Provide us with the following information:

1. A clear description in which of the steps (see the Guide) you get stucked

2. On which network are you trying to proceed?

3. Which browser and wallet do you use?

4. Which type of phone are you using? 

5. Wallet address 

6. Screenshot when error message occurs (ideally via the feedback button directly)




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